March 11, 2008 - Oracle announced Oracle CRM On Demand Release 15, the latest release of Oracle's on demand customer relationship management (CRM) service.
Enhanced collaboration in Oracle CRM On Demand Release 15 is driven by the combination of Sticky Notes and a Message Center, allowing back-and-forth commentary that is up-to-date, consolidated, centralized, accessible and viewable through a home page, without having to navigate to specific records.
Customers can take Oracle CRM On Demand objects, such as accounts or contacts, include them within their Web portal applications and incorporate content from other Web applications and RSS feeds. This enables users to continuously access updated CRM information without having to leave their preferred portal.
Oracle CRM On Demand Release 15 also builds on its analytics features with customizable dashboards that can be tailored for specific business needs and metrics of individual organizations.
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