April 22, 2008 - Open Text Corporation, a leader in enterprise content management (ECM), announced the launch of an integrated solution for transactional content processing (TCP) that helps enterprises optimize workflow in high-volume, mission-critical business processes and transform business operations.

Through familiar user interfaces, Open Text TCP delivers functionality for managing transactional content, such as paper documents, email or electronic forms, within the context of business processes. Available now, the solution allows companies to accelerate and optimize high-volume, content-centric processes.

Open Text TCP is integrated with Open Text Content Services, including Enterprise Library Services and Enterprise Process Services. The new solution enhances and extends Open Text’s business process management (BPM) and production document management (PDMS) products.


Open Text TCP encompasses all five distinct phases to be addressed and automated:

 

  • Capture - Open Text TCP provides a full set of inbound channels and mechanisms to capture information including imaging, content pipelines and Web services.
  • Process - The solution provides a scalable business process component that can manage complex processes simultaneously according to business rules.
  • Access - Open Text TCP provides the flexibility to display transactional content and process information to end users in case-centric views with data pulled from multiple sources.
  • Integrate - Information for a particular business process often resides in multiple systems, spanning ERP systems (from SAP, Oracle or other vendors), email systems, document management systems and custom applications.
  • Preserve - Transactional content is generated in huge volumes, much of which represents documents of record. TCP uses Open Text’s Enterprise Library Services as a foundation that enables organizations to manage retention schedules and compliance rules for business content.

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