"While the demand for technology for its own sake may be down, the need to solve real human problems is stronger than it has ever been," Carly Fiorina, CEO of Hewlett-Packard, told the crowd attending COMDEX 2002 in Las Vegas, Nevada, on Monday, November 18. "The path of the future is about taking one step at a time," she began. "We see these times as a continuum, not a crossroad. We are continuing down a path that we have been on for quite sometime. And every step of the way, we are focused on redefining the value proposition for infrastructure technology, improving the value of information technology, the total return on your IT investments."

"First, we think it's about lowering your cost of acquiring technology which is why you will see HP continue to invest heavily, to ensure that our product line is the most modular and the most standard base in the industry because standards and modular systems design give you choice and flexibility and improve your overall cost of ownership. You will see us adhere to an engineering paradigm that is firmly rooted in making a deeply diverse technology landscape work and work better. We are genuinely open, not a company masquerading as being open to get you to buy more of its proprietary offerings. And it's why you will us invest to extend our lead in Windows and UNIX and Linux platforms, and in modular architectures like Blade and cell boards. It's why we will lead advancements in .NET and also J2EE in the emerging Web Services world because our customers say, it is what they want and need to create an infrastructure that adapts to business in real time."

"Second, it is about lowering technology operating costs, by making it easier for you to manage the assets you already have, which is why you will see us continue to invest big in virtualization, to achieve better capacity utilization in servers, in storage across the data center."

"Third, it is about skillfully managing the infrastructure from end to end, that's why we have put more investments into OpenView. OpenView is the console that lets you see in one view all of the resources in your IT environment, from end to end, inside and outside so that you know how to shift resources to best handle the demands of business. It is the foundation and the key to building an adaptive infrastructure that truly flexes with the changes in business activity."

"Fourth, it is about providing the services that fundamentally improves your return on investment. We are focusing all 65,000 members of our services organization on being the industry's experts on adaptive infrastructure. We're pioneering new methodologies and new services in IT consolidation, in optimizing heterogeneous environments, in mission- critical services, in enterprise Microsoft, in on-demand infrastructure solutions, and in optimizing the infrastructure all the way out to mobile solutions and hand-held devices. And ultimately we think it is about freedom of choice. One of the key reasons HP merged with Compaq was to combine enough of the key elements of an enterprise infrastructure under one roof so that we could quite literally feed implementation for our customers."

HP has the scope the leadership products and technologies required to actually redefine the IT value proposition of the business, to actually deliver the best return on information technology. But Fiorina stated that, "HP does not wish to control you or lock you in or limit your choices. In fact, the essential difference between HP and our competition is that because of our engineering orientation and our DNA as a company, we believe partnership is our lifeblood, our partnership with you and our partnership with others in the industry who serve you."

She continued, "We believe it's our job to ensure that you always have access to the best talents and innovation. In some cases, it will be our talents and innovation. Specifically in the places where we believe we can make a valued contribution, in areas like management, interoperability and utilization software and services. Areas like computing utility and grid technology, imaging technologies, mobility, secure and trusted systems and consumer connectivity. In other cases, we'll work with valued partners and bring their talents and innovation to customers."

"At HP, the idea that we can help make more things more possible for more people in more places represents our highest aspirations, as well as our most practical goal of the company and as a partner. It is at the intersection of practice and promise that you will find today's HP," she concluded.

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