A “culture of increased transparency” is needed at the U.S. Health and Human Services Department, Secretary Sylvia Mathews Burwell said, after Obamacare enrollment data were padded with dental plan customers in what she has called an error.

The mistake was “unacceptable,” Burwell said in a memo sent to her senior managers yesterday evening, obtained by Bloomberg News. As an first step, she told them to convene meetings with staff to solicit suggestions to increase “transparency, ownership and accountability” at the77,000-employee agency she runs.

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