Health care organizations have been using computers for many years. Yet, hospitals still require just as many-or even more-warm human bodies to get their work done. It's an oxymoron that bothers Dave Hennigan, vice president of revenue cycle at Presbyterian Healthcare Services.

Faced with labor-intensive tasks critical to maintaining good fiscal health, Hennigan wanted to take some of the manual work out of the arduous process of analyzing patient, clinical and financial data for billing inaccuracies. More specifically, he wanted to automate processes such as recognizing underpayments, managing credit balances and identifying lost charges.

Register or login for access to this item and much more

All Information Management content is archived after seven days.

Community members receive:
  • All recent and archived articles
  • Conference offers and updates
  • A full menu of enewsletter options
  • Web seminars, white papers, ebooks

Don't have an account? Register for Free Unlimited Access