Notiva Trade Settlement solutions streamline and optimize the financial settlement processes between retailers, wholesalers and manufacturers. In August of 2002, Notiva was a 30-person software company, growing quickly, with offices in Minnesota, New York and California, as well as "home offices" in several other U.S. cities. As the company headed toward commercial launch in January 2003, we were resource constrained and needed to keep moving quickly.

Efficient capture and sharing of knowledge and rapidly changing information ­– including competitive product updates and developments, new feature ideas and even basic office facts –­ was a priority and a big challenge. We shared information using meetings, the company intranet and loads of e-mail. The sharing challenge was multiplied with more than 2,000 miles between offices, but sharing also occurred between any two cubes in the same office.

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