April 30, 2008 - The North Carolina Office of State Personnel (NC OSP) is using software from SAS to support workforce planning of the state’s agencies and universities.


NC OSP’s North Carolina Workforce Outlook and Retirement Knowledge System (NC WORKS) is a data warehouse and analytics application that enables state government to proactively manage and forecast talent needs.


As the fourth-fastest growing state in the country, North Carolina must likewise grow its ability to meet an increasing population’s needs. Compounding the challenge is an impending state worker shortage.


“For the first time, using SAS, we can combine multiple information sources into a single repository,” said Sharon Howard, human resource consultant, NC OSP. “The predictive modeling and forecasting capabilities have tremendous implications for managing talent in state government.”


In a demonstration project, NC OSP is using SAS to tackle the state’s nursing shortage at four large mental health facilities. By combining Board of Nursing data with nursing school graduation and admission numbers, the state will know how many potential hires are available and where they live. It can then tailor recruitment and retention efforts based on that information. Similar efforts are planned for other professional areas.

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