With retirement, rapid growth, turnover, mergers and acquisitions and internal redeployment, an organization can risk losing its collective knowledge. A strategically aligned knowledge capture and transfer system can counterbalance both inevitable and unforeseen challenges. Here are nine tips from Capturing Critical Knowledge from a Shifting Work Force, a guidebook published by the American Productivity & Quality Center (APQC).

For more details, please visit http://www.apqc.org/capture.

Register or login for access to this item and much more

All Information Management content is archived after seven days.

Community members receive:
  • All recent and archived articles
  • Conference offers and updates
  • A full menu of enewsletter options
  • Web seminars, white papers, ebooks

Don't have an account? Register for Free Unlimited Access