The Hackett Group, an Answerthink company, launched a new Web portal that streamlines and speeds up the benchmarking process for organizations that collect data from multiple locations. The new Web portal, which can be accessed from Hackett's public Web site, is an information resource on world-class business performance. It provides Hackett clients with improved access to best practice research backed by data, and offers enhanced benchmark project management and online inquiry capabilities.

Hackett's portfolio of over 12 functional and deep-dive process benchmarks are measurement tools that offer companies detailed analyses of the business value provided by their finance, IT, HR, procurement or shared services organizations and overall sales, general and administrative (SG&A) processes. Hackett benchmarks enable clients to compare themselves at a business process level to world-class performers and identify specific performance improvement opportunities. The benchmarks also provide a detailed assessment of how well clients are leveraging Hackett-certified practices to increase efficiency, enhance strategic effectiveness, and improve return on investment.  The benchmarks create an independent empirically driven performance improvement target that can be used by clients to initiate a multi-year or continuous performance improvement program.

Hackett's Business Advisory Services (BAS) complement the benchmark offerings with premium-value, membership-based executive programs that offer personalized access to vonfidential, one-on-one telephone inquiry service with Hackett business advisors, best practice research and analyses, a comprehensive online knowledge repository of Hackett-certified practices and performance metrics, and conferences, Webcasts and other opportunities for peer learning.

Members of Hackett's Business Advisory Services programs will find the Web portal's new layout and advanced search capabilities facilitate access to research and data. Hackett's most commonly requested research is available from the opening screen viewable by Business Advisory members. The Web portal's enhanced search capabilities are driven by Hackett's comprehensive classification and organization of business functions, processes, and sub-processes. It enables clients to do a single search that incorporates virtually all of Hackett's research, world-class profile reports, best practice libraries, and content from peer learning events such as annual conferences and Webcasts. Users can also refine and filter their initial searches to get the precise answers they need.

 

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