With the goal of improving profitability through better decision-making and greater efficiencies in core functions, property/casualty insurance executives are counting on advanced technology to help them get the job done. Improvement initiatives range from data integration to investing in new technology for pricing, underwriting and claims, according to a survey by The Nolan Company.
Many survey respondents also are investing in mobile technology, but a surprisingly high percentage is not, according to survey results. That finding was somewhat unexpected because of the increasing market buzz around such tools. It would appear that some carriers may be planning a fast-follower approach.
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