Research released by Saugatuck Technology Inc. indicates that growth in the outsourcing of IT and business processes not only will continue through 2010, but will be driven increasingly by firms making strategic shifts in their traditional business value and operations.
"Tactical cost-cutting needs will always be an important factor in outsourcing decisions, but the real driver for the next several years will be a shift in how firms see themselves and their value chains," according to Bruce Guptill, leader of the study and managing director of research for Saugatuck.
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