Nice, France, May 9, 2000 At a customer conference in Nice today, NCR Corporation announced the release of Teradata Warehouse 6.0, a set of software and hardware designed to help businesses better service customers by arming staff with up-to-the-minute customer information.
With NCR’s software, front-line employees can have access to customer information for making quick service decisions or making customized offers. Using a Web browser or other interface, these employees are able to access the company’s customer information, which resides in a data warehouse from NCR. With this technology, a call center agent, for example, would have access to customer information gleaned moments ago when the customer visited the company Web site.
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