Nice, France, May 9, 2000 At a customer conference in Nice today, NCR Corporation announced the release of Teradata Warehouse 6.0, a set of software and hardware designed to help businesses better service customers by arming staff with up-to-the-minute customer information.
With NCR’s software, front-line employees can have access to customer information for making quick service decisions or making customized offers. Using a Web browser or other interface, these employees are able to access the company’s customer information, which resides in a data warehouse from NCR. With this technology, a call center agent, for example, would have access to customer information gleaned moments ago when the customer visited the company Web site.
This technology from NCR, which the company calls “active data warehousing,” can support up to 4.2 billion end users. With this capacity, even the largest companies can connect all of their employees and even suppliers. To date, the largest number of authorized users on an NCR system is more than 40,000 by a major manufacturer. Even companies that don’t have a large number of employees can benefit from NCR’s technology. E-businesses can benefit from the speed in which customer data is available. The NCR data warehouse can feed customer information to the Web site’s customization software, which can then create a personal online experience, based on current data.
Some of the industries NCR targets with Teradata Warehouse 6.0 are e- business, retail, financial services, telecommunications, transportation, healthcare and manufacturing. Teradata Warehouse 6.0 can be ordered on UNIX, Windows NT, and Windows 2000. Pricing for a Teradata license starts at $25,000. For more information, please visit www.ncr.com.
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