Consona Corporation announced the general availability of Consona Knowledge Driven Support Version 1.0. The solution represents an integration of the former Onyx CRM and KNOVA KM applications, as well as the availability of functionality from Consonas newly acquired SupportSoft eService suite. Consona Knowledge Driven Support v1.0 helps external service and support organizations achieve best-practice objectives by unifying, guiding and measuring every agent on every channel, to drive costs down while differentiating through service. Embarcadero is adding more graphical capabilities to DB Optimizer to make it easier for developers and database administrators to do SQL profiling and tuning. With the new DB Optimizer 2.0, Embarcadero is incorporating graphical tools like the Visual SQL Tuning (VST) diagram and the Index Analysis feature that allow developers to quickly understand the components of a SQL query and DBAs to make faster at-a-glance decisions. Greenplum Software announced general availability of Greenplum Database - Single-Node Edition. This new, free version of Greenplum Database gives data analysts access to Greenplum's high-performance database for large-scale analytical projects outside the enterprise data warehouse. The Single-Node Edition is a parallel analytic database and can participate as a distributed node of Greenplums Enterprise Data Cloud allowing centralized management, data discovery and data sharing across databases. Linguamatics announced the availability of I2E 3.1 for unlocking value from unstructured text resources available to pharmaceutical companies. I2E is a high performance natural language processing-based text mining platform that streamlines knowledge discovery from text. The new version provides benefits including querying for new users, enhanced integration with enterprise software and text-based resources, out-of-the-box query libraries and faster delivery of high quality results. Manthan Systems unveiled the latest version of their product ARC 6.0. The new version of ARC features advanced analytics, data mining and optimization capabilities in their comprehensive performance management suite. The ARC 6.0 platform comes with a portfolio of analytic products targeted at major functions within retail, like merchandise analytics, finance analytics, customer analytics, supplier collaboration and analytics. Perimeter E-Security introduced its Archive Manager that delivers the Federal Rules of Civil Procedure (FRCP) compliance capabilities, previously afforded only to the brokerage industry, to the broader market. In addition the integrated business continuity engine enables companies to have full access to their email via a Web browser to meet electronic discovery requests and when their primary email service is lost. Raxco Software, a leader in disk defragmentation software, announced that PerfectDisk 10 Exchange now supports Microsoft Server Exchange 2007 SP2. PerfectDisk 10 provides disk drive defragmentation with automated exchange data store defragmentation and compaction. Teradata Corporation introduced a business solution called Teradata Contact Center Intelligence for Telecommunications based on Microsoft Corp. business intelligence technologies. This new solution enables contact center managers and business analysts at telecommunications carriers to examine detailed company data from all service channels, outside vendors and other enterprise data sources to understand both current operations and trends over time. It is designed to run on the Teradata Active Enterprise Data Warehouse, Teradata Data Warehouse Appliance, Teradata Extreme Data Appliance or the Teradata Data Mart Appliance. Additionally, Teradata announced that Teradata Labs have developed the Teradata Extreme Performance Appliance 4555, which will enable users to get answers to their business questions quickly. The Teradata Extreme Performance Appliance harnesses the flash memory technology of solid state drives for data warehouse workloads with performance, which is 150 times faster than conventional hard drives.
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