ActionBase and ClusterSeven announced a joint solution that is immediately available to manage, monitor and control the risks associated with daily processes managed by using email and spreadsheets. The combined offering provides an added layer of management and control on top of familiar Microsoft Excel spreadsheets and Microsoft Outlook environments to help enable risk management, compliance and business efficiencies for organizations, financial institutions and Fortune 500 financial reporting divisions.
Angel.com announced a major new product launch, Caller First Analytics, a fully integrated, drill-down business intelligence analytics reporting capability from MicroStrategy for voice solutions. The analytics deliver an ability to make better decisions and implement improvements based on insight into the performance of voice applications. Similar to the power of packages like Google Analytics for Web site performance tracking and performance optimization, Caller First Analytics provides key views, dashboards, reports and volumes for all IVR and call center activities.
As part of on-going partnership SAS and Teradata optimized SAS Marketing Automation for Teradata. With joint deployment teams dedicated to optimization of SAS Marketing Automation on Teradata, customers can deploy and utilize the solution faster and more effectively. Additionally, the recently announced SAS and Teradata Business Insight Advantage Program is a foundational infrastructure for SAS Marketing Automation.
Enkata announced the availability of Enkata Activity Tracker. This technology captures data directly from service agent desktops to support analytics-powered applications. Enkata’s Activity Tracker is a shift in how contact centers source and leverage data – shifting from integrations with enterprise-based data sources to capturing data at the point of customer interaction – the agent desktop. The technology minimizes or eliminates the deep integrations with enterprise data sources that are often associated with contact center analytics applications.
Global Data Mining introduced the Prospect Target Analysis tool. A business intelligence application, PTA will help regional economic development officers target firms for relocation to a specific community that offers benefits such as transportation and logistics.
Greenplum Software announced it has jointly developed a solution that pairs Greenplum's Enterprise Data Cloud platform with Dell's PowerEdge C2100 servers. Designed to capture, organize and manage massive amounts of data generated by global organizations. Based on the Greenplum Database, the Greenplum Enterprise Data Cloud solution is a software-based platform that enables users to create and manage any number of data warehouses and data marts that can be deployed across a common pool of physical, virtual or public cloud infrastructure. Key features of the platform include self-service provisioning, the ability to manage data on a massive scale and dynamically expand system capacity, and a highly optimized parallel database core.
i2 unveiled a new set of tools designed to revolutionize the way law enforcement, military and government organizations fight criminal and terrorist activity amid evolving and more sophisticated threats. This is the continuing actualization of i2’s Intelligence-Led Operations Platform, an integrated set of analysis, visualization and management applications built to identify hidden connections and patterns from disparate data sources. The new capabilities will be released in the fourth quarter of 2010.
Innovative Routines International, Inc. released a cross-platform, data-centric protection utility for files. FieldShield protects personally identifying information (PII) in flat files down to the field level, according to business rules. FieldShield’s protections include: AES-256 and custom encryption (decryption), masking via anonymization or pseudonymization, de- and re-identification, and filtering and redaction.
Lawson Software announced that starting in May 2010 it will offer its core Lawson Enterprise Management Systems and Lawson Talent Management suite powered by the Amazon Elastic Compute Cloud infrastructure. The products will be included in the Lawson External Cloud Services offering, which is part of the company’s new Lawson Cloud Services portfolio.
Oracle announced a new release of its Oracle Enterprise Performance Management System Release 11.1.2. This release introduces three new performance management applications – Oracle Hyperion Disclosure Management, Oracle Hyperion Financial Close Management and Oracle Hyperion Public Sector Planning and Budgeting – as well as major enhancements to existing Hyperion performance management applications, and enhanced integrations with Oracle Applications. The company also announced Oracle Hyperion Public Sector Planning and Budgeting, a new module that extends the capabilities of the Oracle Hyperion Planning application.
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