BMC Software released ServiceDesk IT, its management application for deployment on the cloud platform operated by salesforce.com. ServiceDesk IT includes a pre-configured ITIL-based IT management application with features such as a consolidated service desk, self-service capabilities and inventory management.

DataRoket unveiled its namesake flagship data integration and visualization suite. Features with DataRoket include capabilities to connect to any type and number of data source within an organization or the cloud, and connection, storage and visualization capabilities for all data into a single, global view.

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