BonitaSoft announced the release of version 5.5 of its open source business process management suite, Bonita Open Solution. Features new to Bonita Open Solution are an integrated content repository for document management within process, a new debugger for developers to sidestep using connectors with external systems, and business rules definitions set without external systems or coding.

Citrix unveiled its new cloud computing platform, Citrix NetScaler Cloud Gateway. The platform entails a mix of SaaS apps to users, a data center tool to monitor uptime and response time, and IT administrator implementation for single sign-on security measures.

Dell released additions to its desktop virtualization portfolio. Included in the rollout are: Dell Virtual Lab 2.0, for students and educators with enhancements to accessibility, validation testing and applications; and two new thin client offerings, Dell OptiPlex FX170, for knowledge-based workers focused on multimedia and content creation, and FX130, for application and task-based environments.

e2b Software released its latest version of Anytime Collect, the company’s cloud-based accounts receivable collections software. New in Anytime Collect version 2.0.2 are tabs for quick access and uses a new Communication Wizard, which guides users through the collections process for emails, phone calls, disputes and other common collection activities, along with a new Customer Portal.

HP launched its IT Performance Suite, a range of operations management and planning offerings. Included in the suite are dozens of best-practice KPIs, integration based on industry standards, and the new IT Executive Scorecard, which enables a real-time view of performance metrics across multiple sources and against departmental expectations, as well as connections to a development community and forthcoming CIO Edition.

Halcyon Software Inc. put out Snapshot TSC (Total Systems Control) v11.0, the latest version of its specialist performance capacity planning utility. Built for the IBM i platform, the software notifies IT administrators of performance and applications issues, and enhancements include an updated user interface, faster application speed, and an updated capacity planning simulator.

Peopleclick Authoria made available a new version of its workforce compliance and diversity product. CAAMS version 4.2 features capabilities such as viewing workforce metrics across up to 10 levels in an organization, quick view dashboard summaries, and risk and monitoring dashboards for different tasks.

Pronto Software introduced PRONTO-Xi Dimensions, its ERP solution. PRONTO-Xi Dimensions includes: embedding with IBM Cognos BI suite; multi-tier tax engine for differing regions; manufacturing cost tabulations for various locations and countries; real-time, consolidated shipment tracking; and a French language pack.

SysAid Technologies Ltd. updated its customer service support software offering. CSS 3.0 features a new user interface, an increase in overall page load time, increased permission controls, extended online assistance, and enhanced customization settings and reports wizard.

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