Actuate Corporation, a leader in business intelligence, performance management and reporting applications, published a report authored by Bernard Marr, a world expert in Strategic Performance Management and research fellow at the Cranfield School of Management, which reveals that many banks and financial services firms have a far less clear picture of their business, and the factors that will ensure their future success, than they imagine.
The report, "Managing Strategic Performance in Banks and Financial Services Firms; From Going through the Motions to Best Practice" is one of the most comprehensive and high-level studies on strategic performance management in the financial services industry. It takes a uniquely in-depth look at 15 of the world's leading banks and financial services firms (including retail banks, investment banks, universal banks, one central bank and a mutual financial services firm) and their approaches to performance management to determine where firms are going wrong. At each company, between two and eight different principals, from MD to COO and CEO, were interviewed at great length about their performance management strategies. The results provide very compelling, yet worrying reading.
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