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NetSuite introduces SuiteSuccess, a customer engagement methodology

NetSuite has introduced SuiteSuccess, a customer engagement methodology aimed at taking companies “from zero to cloud in 100 days.”

The initiative was officially launched during SuiteWorld 2017, held April 24-27 in Las Vegas.

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SuiteSuccess is meant to completely unify NetSuite’s offerings and business optimization methods, Jim McGeever, Oracle + NetSuite executive vice president, said during the conference.

The initiative is meant to provide tailored corporate performance management to specific industries. So far, SuiteSuccess has been launched for eight different industries: Advertising, media and publishing; financial technology; manufacturing; nonprofit; retail; service-based businesses; software/internet; and wholesale distribution.

Jim McGeever speaks at SuiteWorld 2017Besides unifying NetSuite, SuiteSuccess is focused on verticalization. Craig West, Vice President of Alliances and Channels for NetSuite, said that the company plans to introduce “partner-owned” SuiteSuccess down the line, so that NetSuite’s software partners can use the methodology in their own chosen verticals.

NetSuite has already put 300 customers through the program, executives said.

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