CIOs struggle with the vast array of new business-to-business (B2B) applications, Internet-based services and exchanges that promise a huge payback and promise to address the shortcomings of the last must-do investment: enterprise resource planning (ERP). However, even corporations that have already embarked on projects to install e-procurement or build a private trading exchange (PTX) are at a loss to give a name to their grand plan. Unlike ERP, this new assembly of applications is not a single vendor package decision. It starts with ERP, perhaps includes e-procurement, with customer relationship management (CRM), supply chain management (SCM) and a PTX with a consortium trading exchange (CTX) thrown in for good measure.

Enterprise commerce management, (ECM) is the blueprint for the next generation of corporate systems and captures what many corporations have been building over the past several years. Organizations have supplemented ERP with other applications, such as advanced planning and scheduling (APS) and CRM.

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