Financial service organizations, insurers included, expect to increase IT operational spending by a modest 2.1 percent this year, according to the annual Computer Economics IT spending and staffing benchmarks study.

The study, which includes a range of industries from manufacturing to retail, states that the 2.1-percent increase is in line with the 2.3-percent rise forecast for the composite sample. IT operational spending makes up the lion's share of IT spending by organizations because it includes salaries and benefits for IT workers, the research and advisory firm said. Other operational cost components include data and telecom service, outsourced services, depreciation, software maintenance and leased equipment.

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