A recent study by Solomon-Wolff Associates, a New Jersey-based market research firm, indicates that MSN is the Internet service provider (ISP) used by the greatest number of DSL customers. AOL is the market share leader among Internet users overall (when all connection types and speeds are considered), and MSN is number two. However, a very different market share pattern exists among DSL users.
"DSL is a very rapidly growing sector of the Internet arena, and in the past year MSN grew faster than any other company in this sector," says S. Joey Wolff, partner, Solomon-Wolff Associates. "But just having DSL available does not guarantee success and not all companies providing DSL service experienced growth. Some companies saw their market share decline significantly."
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