A majority of enterprises are taking a cautious approach to the adoption of application performance management as a software service, according to a survey conducted by IDG Research Services and sponsored by CA Technologies.

However, the adoption rate is expected to increase in the next year, the report says, driven by the expected increase in comprehensive, full-featured APM SaaS solutions,  application complexity, and the DevOps movement. DevOps, a software development method that emphasizes collaboration and integration between software developers and other IT professionals, is designed to help organizations rapidly produce software products and services.

The survey, conducted online among members of the CIO Forum on LinkedIn over the summer, queried more than 100 IT managers and executives and found that most organizations (61%) have no plans to implement APM SaaS. Twenty-four percent use APM SaaS in some capacity, but only 4% use an APM SaaS vendor to monitor all of their critical applications.

“We believe one reason for cautious adoption is that many APM SaaS offerings are limited in functionality and therefore don’t meet the needs of the enterprise,” Mike Sargent, general manager, Enterprise Management at CA Technologies, said in a statement. “The ability to proactively identify issues and rapidly diagnose root causes is where the value is, and today’s APM SaaS offerings don’t provide this level of capability.”

About 15% of survey respondents plan to implement APM SaaS within the next year, the study says, with more than half planning to have their managed service provider deliver it. The survey also found use of on-premise APM and APM SaaS is expected to rise as the DevOps movement matures.



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