If there is one lesson companies learned the hard way as a result of September 11 it’s this: their logistical planning for disaster recovery didn’t work, EMC Executive Chairman Michael C. Ruettgers told attendees December 4 during his keynote address at Oracle Open World in San Francisco.

Many companies, he notes, operated two different data centers in New York and New Jersey. But when disaster happened, Ruettgers noted that many companies could cut over systems; however, they couldn’t transport people out to the backup center to deal with operation and restoration planning.

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