Unified communications software provider Mitel has launched a data center accreditation program, which provides managed service providers with certification in technologies to support unified voice and data communications in hosted environments.
The company said the accreditation program is designed to give providers the skills required to support Mitel voice and data systems in virtualized data centers, platform-as-a-service, and infrastructure-as-a service environments.
“Managed services providers in North America are interested in augmenting their service portfolio with unified communications services,” Bob Anderson, Mitel’s vice president of U.S. channel marketing, said in a statement. “With today’s announcement, we’re providing a program designed to ensure our solutions are optimized with the provider’s cloud-based infrastructure.”
To date, Mitel says it has certified three infrastructure-as-a-service providers to support or offer hosted voice and UC solutions to the market.
To receive virtualized data center accreditation, providers must receive certifications from both Mitel and VMware, in addition to demonstrating technical competencies to support business continuity, high availability and redundancy, “all key considerations for outsourcing enterprise grade physical and virtual facilities.”
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