Waukesha, Wis., June 21, 2000 – Metrix, Inc., a leading provider of ProductService CRM and e-service solutions, announced a strategic global alliance with Industrial & Financial Systems (IFS). IFS is a provider of enterprise applications and e-business modules. Each company expects to benefit from the other’s technology, domain expertise and customer base. IFS will invest significant capital and personnel resources in the alliance to codevelop future e-business solutions.

The alliance includes a technology exchange to enhance the products of each company. Metrix’s Techlink software provides additional capabilities for IFS clients with large mobile field service operations. IFS applications provide Metrix clients with new capabilities for delivery of content-rich information including schematics, diagrams and other images,which will enhance the field service function of Metrix’s ProductService CRM offering. The first e-business product suite integrating the current offerings of each company is scheduled for introduction in fourth quarter, 2000.

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