Metastorm, a leading provider of business process management (BPM) software for automating, managing and controlling processes, announced the results of its client survey conducted at the company's annual BPM Forum & User Conference. The survey - which elicited responses from a broad subset of Metastorm customers - was developed to gather information on the effectiveness of BPM in addressing real life business problems and to better understand future plans and objectives for BPM projects.
Responses confirmed there is a growing demand for BPM to help address process control and internal productivity. The major drivers fueling investment in BPM were reported as process inefficiency, paperless initiatives, compliance and regulatory pressures, and gaps in other systems - issues that resulted in a lack of control and poor employee productivity that needed to be addressed. Organizations looked to BPM to solve these issues. Customers selected Metastorm's BPM technology - e- Work - for its ease of use, fast implementation and robust integration capabilities.
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