This year promises to be challenging in many ways. Budgets are under close review, and investments will have to be very strongly argued as to how much bang per buck they can provide in full business terms. The IT department will face more intense competition for budget dollars and will be fighting other groups within the business far more than it has been used to - yet IT should be seen as the very platform for survival for many organizations going forward.

But let’s start with what is unlikely to continue as it had in the past. Moving forward, large infrastructure projects with little real business case, such as desktop operating system upgrades or enterprise application upgrades to gain a small item of functionality, cannot be cost justified. I am already seeing many of these projects being postponed indefinitely.

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