Many firms short-change efforts to guarantee uninterrupted data access

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A perception gap among IT and business decision makers is contributing to a lack of IT resilience maturity, according to a recent survey by International Data Corp.

The survey of 500 senior-level IT and business managers worldwide, commissioned by IT resilience provider Zerto, showed that 91 percent of respondents have experienced a technology-related disruption in the past two years. However, 82 percent of respondents said data protection and recovery are important to their digital transformation projects.

The IDC research indicates a perception gap between IT and business decision makers regarding the importance of data availability and the success of digital transformation initiatives.

Among the key indicators of the perception gap in the survey: More than 80 percent of respondents said senior management does not think there is a high correlation between the quality and availability of data and organizational success.

More than half of the respondents (56 percent) had an event resulting in unrecoverable data loss, and the top causes of this loss were often avoidable.

These types of disruptions are costing organizations significantly, the report said, with 37 percent of respondents experiencing a direct loss of revenue, 61 percent suffering either major or minor damage to company reputation, and 26 percent indicating a permanent loss of customers.

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