Companies that provide managed technology services to customers are expecting high revenue growth over the next two years, according to research from CompTIA, a nonprofit association for the technology industry. But their optimism is countered by continuing concerns about their role in a market increasingly dominated by cloud computing offerings and by a persistent problem with employee retention.
CompTIA surveyed 400 U.S. managed services providers (MSPs) for its Fifth Annual Trends in Managed Services report, and found that half of all MSPs surveyed expect high revenue growth over the next two years, with services accounting for 75% or more of total revenue.
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