Electronic Health Records (EHR) remain a challenge for medical practitioners, and that’s why CIOs in the healthcare sector
plan to invest heavily over the next three years to improve how they are used, according to a survey of 112 members of the College of Healthcare Information Management Executives (CHIME), an executive organization serving healthcare IT leaders.

“A majority of doctors are dissatisfied with EHRs,” said Ralph Fargnoli, advisory managing director at advisory firm KPMG, which conducted the survey for CHIME. “We need to make these systems secure, easier to use, and interoperable across the continuum of care to effectively treat patients and uncover where quality and efficiency can be improved.”

The KPMG survey, which was conducted through January 2017.

The investment priorities correlate with some of the biggest healthcare IT challenges executives are facing, KPMG said. The survey found that improving clinical/business processes topped the list of challenges, closely followed improving operating efficiency and delivering business intelligence/analytics.

The spending plans are likely to remain the same among 63% of respondents for the next 12 months, and for 44% during the next two years. For the next 12 months, 18% expect higher spending.

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