Lombardi, the provider of business process management (BPM) software for Global 2000 companies, announced the latest release of Lombardi for Office 2003, the company's desktop-based product that tightly integrates the Lombardi TeamWorks BPM software platform with the Microsoft Office System. The Lombardi for Office 2003 BPM product allows any employee to participate in any business process directly from their desktop using Microsoft Office software - including Word, Excel, Outlook, Office Communicator and InfoPath - with virtually no training required. This new release expands end user capabilities to include skills-based and context-sensitive collaboration, making it easier for process participants to engage the right people at the right time anywhere in the organization to drive business process improvement.
Lombardi for Office 2003's strength is leveraging the familiar and powerful capabilities of the Microsoft Office System to simplify adoption and participation in enterprise-level BPM deployments. According to Forrester Research, "Today's information worker tools are disjointed, fragmented and stove-piped. They require people to continually step outside their business process." ("Context is King in the New World of Work", Forrester Research, Inc., March 8, 2006). Lombardi for Office 2003 addresses this issue by enabling business users to easily locate and communicate with others directly within the context of the business process in which they are involved. For example, during an insurance claim process, a junior adjudicator may contact a senior claims expert via an Instant Message chat to inquire about additional information related to an irregularity before approving the claim. The entire chat can be recorded and maintained as part of the claim's audit trail.
Register or login for access to this item and much more
All Information Management content is archived after seven days.
Community members receive:
- All recent and archived articles
- Conference offers and updates
- A full menu of enewsletter options
- Web seminars, white papers, ebooks
Already have an account? Log In
Don't have an account? Register for Free Unlimited Access