Craig Schiff wishes to thank Chris Iervolino of ITEC, a BPM implementation consultancy, for his contributions to this month's column.
In prior columns, we've discussed the selection of a business performance management (BPM) software vendor; however, you might not need to buy or build anything to get the BPM benefits you are pursuing. The key components of a good, solid starter BPM project could be hiding in your existing systems.
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