San Mateo, Calif., Nov. 14, 2000 – Meteor, a real-time communications infrastructure company, launched today with a promise to alter the face of the real-time communications industry and to deliver new competitive solutions to service providers. As an infrastructure company, Meteor optimizes online business relationships by delivering tools for real-time communication, collaboration and business transactions that are fully integrated with a service provider's existing offering.

At its launch, Meteor announced its first two service offerings based on the Meteor Communications Platform: Meteor SP and Meteor CRM. Meteor SP (service provider) is a second-generation solution of fully integrated infrastructure and tools that Meteor provides to telcos, ISPs and ASPs. Meteor CRM provides the real-time communications infrastructure for companies to engage in live support, commerce and marketing over the Web. Meteor CRM allows companies to move beyond e-mail-based communications and increase customer satisfaction through 2-way live interactions such as Web-based sales presentations, real- time customer support and online training.

For more information, please visit www.meteor.com.

Register or login for access to this item and much more

All Information Management content is archived after seven days.

Community members receive:
  • All recent and archived articles
  • Conference offers and updates
  • A full menu of enewsletter options
  • Web seminars, white papers, ebooks

Don't have an account? Register for Free Unlimited Access