REVIEWER: Brian Lunn, CEO of LabSafe.
BACKGROUND: LabSafe is an online laboratory products and services provider with a mission to expand the field of preventative medicine by increasing consumer access to affordable laboratory tests and testing education. LabSafe's previous site search solution didn't match search results to inquiries, which frustrated users who left the site. The company began looking for a search solution that could deliver relevant site search results and manage traffic from natural searches.
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