Performance dashboards are a commonly used management tool to gauge performance and progress toward business goals. Dashboards can be designed and developed to address a wide range of objectives, from monitoring the viability of a global organization's business strategy, to keeping a check on a department's ability to achieve service-level targets.
Despite their ubiquitous presence in business, dashboards can be difficult to design and implement, and often fail to achieve their objectives. Common problems include misalignment of dashboards with business goals, unrealistic or poorly defined objectives and organizational issues affecting design and implementation.
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