After all the investments in business intelligence (BI) over the years, many companies are still data rich but information poor. While IT bragged about its multiterabyte data warehouse, the businesspeople were using Microsoft Excel like duct tape to patch together the information they needed. (I call that duct tape data shadow systems.)
Why the disconnect? Little has changed since my August 2005 column Business Intelligence Goes Back to the Future, Part 2: Couples Therapy for IT and Business Users when I said Both sides are talking, but it seems like nobody is really listening or understanding. Does IT have a sense of what the business users really need? Do the business users really care how IT is going to deliver the data?
Register or login for access to this item and much more
All Information Management content is archived after seven days.
Community members receive:
- All recent and archived articles
- Conference offers and updates
- A full menu of enewsletter options
- Web seminars, white papers, ebooks
Already have an account? Log In
Don't have an account? Register for Free Unlimited Access