Kana Inc. and Broadbase Software have completed their merger. The two companies announced tentative plans to close ranks in April and offer e-crm applications to the Global 2000 market.

The combined company will be called Kana Software with Chuck Bay serving as chief executive officer and Jay Woods as chairman of the board. Kana Software, with a combined base of 1,200 customers, also named Brett While, a former Oracle executive, to be the chief financial officer.

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