Like many industries, health care is ripe with mergers and acquisitions. The move from a single-hospital perspective to integrated delivery systems (IDSs) and managed care is bringing new challenges in how health care organizations operate. One of the greatest hurdles involves collecting and transforming data from disparate legacy systems into meaningful information. The dynamic and competitive nature of the health care industry requires a quick solution to this complex problem. Johnson City Medical Center (JCMC)--a 407-bed health care facility located in Johnson City, Tennessee--found such a solution in implementing an enterprise-wide data warehouse.

JCMC has operated as a not-for-profit, regional health care system for more than 50 years. With the trend toward establishing an IDS and implementing managed care, the need for JCMC to integrate its disparate information systems became even more pressing. The health care organization had to prepare both internally and externally for this industry shift. Giving multiple users from throughout the enterprise the capability to access information simultaneously was an internal process that needed immediate attention.

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