DM Review would like to welcome Bill Nightingale as an online columnist who will focus on data quality management issues. Watch for his column the first Friday of each month.
Since 2001, the Information Technology Information Library, better know as ITIL, has been gaining momentum globally. This column will give a brief description of what ITIL is, how it can be applied to business and its commonality with data quality management. The ITIL framework and any industry-standard data quality initiative share many of the same goals and processes.
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