October 17, 2007 - A new report sponsored by Axios Systems and published by Aberdeen Group, revealed that adoption of the best practice framework IT Infrastructure Library (ITIL) is set to take off in North America over the coming 12 months.

The report, “IT Transforms Itself into a Service,” offers a number of findings that emphasize the importance of embracing ITIL to ensure that IT processes are closely integrated with the business. The results show that 33 percent of North American organizations are currently using the framework with a further 26 percent planning to implement ITIL within the next year. Only 24 percent have no plans to deploy the framework.

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