This article is found in the 2003 Resource Guide, a supplement to the December issue of DM Review.

Productivity has quickly become a popular buzzword in recent times. Given the uncertainties in today's economy, the drive for increased productivity by firms across industry sectors has taken on new dimensions as they seek to maintain and increase profits. Simply put, productivity is the rate at which firms generate output with available resources (e.g., labor, capital and materials), where increases in productivity are achieved when organizations produce more output with a given amount of resources or produce the same with a smaller resource base.

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