January 28, 2010 - CIOs traditionally have focused on a supply-side approach to IT cost control, but as IT spending grows, CIOs of global businesses must focus on managing demand for IT resources in order to reduce costs and improve operations, according to Compass Management Consulting data and study.
Supply-side cost control increases the efficiency of service delivery over time. However, rapidly increasing demand for resources and higher service levels offset supply-side savings due to overall cost increases. CIOs must define strategies and work with business leaders to raise awareness of the cost implications of unrestrained demand.
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