The precipitous rise in the adoption of digital technologies has pushed the information technology (IT) services industry to yet another important inflection point. As automation increasingly makes its impact in the back offices of today’s enterprises and in the front pockets and front seats of daily life, the way we live and work is changing more rapidly than ever before.

Cloud computing is converting IT infrastructure and standardized applications to the “as-a-service” utility model of the power grid, and companies are turning more and more to social media, mobile applications and data analytics to transform the way they do business.

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