Information technology (IT) channel companies say their customers are showing more interest in radio frequency identification (RFID) technology, according to results of a survey conducted by the Computing Technology Industry Association (CompTIA).

The worldwide survey of 155 IT companies found that 46 percent of their customers have implemented one or more RFID solutions, either as pilot projects or production deployments. This is an increase from a 2007 survey, when IT companies reported 34 percent of their customers had initiated RFID projects.

The most popular RFID deployments now used by customers are asset tracking, cited by 32 percent of IT companies surveyed; personal identification (28 percent); supply chain (25 percent); retail marketing (15 percent); and closed-loop manufacturing (9 percent), according to the CompTIA survey.

Customers come from a cross-section of industries, including services, government, finance, health care, retail, communications and manufacturing.

Among the RFID products and services IT companies say they're delivering to customers today are:

  • Hardware installation and maintenance - 62 percent
  • Consulting - 46 percent
  • Training - 43 percent
  • Software implementations - 40 percent

The Web-based survey questioned IT channel companies on their current and future intentions for addressing RFID.

For more information, please visit

Register or login for access to this item and much more

All Information Management content is archived after seven days.

Community members receive:
  • All recent and archived articles
  • Conference offers and updates
  • A full menu of enewsletter options
  • Web seminars, white papers, ebooks

Don't have an account? Register for Free Unlimited Access