December 2, 2010 – The difference between high performers and their peers in regards to IT innovation has grown from 31 percent in 2008 to 42 percent today, according to new research from Accenture.
Working with CIOs, Accenture based its research on detailed assessments of more than 226 of the world’s largest private and public-sector organizations. The research found that high performers are 44 percent more likely to recognize the strategic role IT plays in increasing customer satisfaction and eight times more likely to measure IT's ROI.
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