Two articles just posted here and at Insurance Networking News illustrate the challenge — and opportunities — insurance companies and their IT operations face in the decade ahead.

Bill Kenealy, for one, looked at data from the U.S. Bureau of Labor Statistics, observing that total industry employment stood at 2,177,700 in August, down by more than 2% from more than a year ago, when the numbers stood at 2,233,400 in July 2009.

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