It was during a conversation over a year ago that someone raised the possibility of the “best-before-date” of a CIO. He made the point that in 10 years time, IT would be a commoditized service consumed as and when it suited the business. He was really pushing the envelope—he meant all of IT from infrastructure services through to core insurance applications. I nodded sagely, as analysts do, and agreed with him in the principle, but not on the timeframe. 10 years … surely not.
The conversation was with a UK CIO of a mid-sized P&C operation, and it’s been replaying on my mind recently. Against the backdrop of increasingly meaningful conversations about cloud, the idea of an IT organization being commoditized to the point of removing the necessity of a IT management structure suddenly seems real.
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