During a recent business trip to Rome, I had some weekend time to be a tourist. How can anyone not admire the incredible structural achievements of Italian sculptors, artists and architects? There’s the Pantheon, the Coliseum, the Spanish steps and all the wonderful piazzas. And of course, there are all of the churches, including St. Peter’s Basilica in the Vatican.

The structure of these churches, including their tall columns and ornate decorations, is breathtaking. Inside each church I visited, as I gazed at the high ceilings, I asked myself this question: “How much of this beauty built by people centuries before us was the result of art, craft or science?” And similarly, for today’s organizations implementing the various component methodologies of the performance management framework (e.g., dashboards, scorecards, strategy maps, costing models and customer intelligence reporting), how much is art, craft or science?

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