We all know communication is important. We know that we need to keep everyone informed about our progress. Why don't we do a better job? We have good intentions; but in reality, project communications are weak. When starting a project, we discuss who we need involved, and we set up the project team and a schedule for reporting project status. What else do you need to do? I recommend that you develop a communication plan to identify who needs to be kept informed, at what level of detail and the frequency. However, the most important key to successful communication is to do it! Let's take a closer look at the different kinds of communication that you need to address.

Project status meetings and reports. This is the most commonly used and understood communication vehicle. The status meetings should include team members from IT and the business. The purpose is to ensure that everyone knows what is happening with all parts of the project, share successes and identify issues. Meetings should be short and sweet - no more than one hour on a weekly basis. A status report provides a written summary of progress and includes detail that expects the reader to have knowledge about the project.

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