September 19, 2012 – As old as IT itself is the “alignment with the business side” challenge.
What keeps this particular challenge top-of-mind is that technology is always changing, forcing the role of IT leadership to change with it. In the insurance industry, as in any vertical market, the IT department is now charged with a lot more than keeping the lights on. In fact, it seems that IT leadership is focused almost as much on emerging technologies as it is on the enterprise systems they develop and maintain.
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